24/7 Emergency Response
Heavy Duty Towing — Dispatched To Your Location
Some failures need a shop. Our heavy duty towing service safely moves tractors, trailers, and combination rigs when roadside repair isn't possible.
What's Included
What Our Heavy Duty Towing Covers
- Heavy duty wreckers rated for tractors and loaded trailers
- Safe highway recovery with proper traffic control
- Transport to your preferred repair facility
- Available 24/7 across the full service area
Common Problems We Fix Roadside
Signs You Need Heavy Duty Towing
- A repair that requires shop equipment we don't carry
- A rig disabled in an unsafe highway location
- An accident requiring careful, damage-free recovery
- A vehicle that needs relocation to a yard or shop
Our Process
How We Handle Your Service Call
1
Call Dispatch
Give us your location, truck type, and symptoms. We start routing a technician immediately.
2
On-Site Diagnosis
Our technician arrives, confirms the issue, and explains repair options before starting work.
3
Roadside Repair
Most jobs are completed on-site using parts stocked on the service truck.
4
Back On Schedule
You get an itemized invoice and are back on the road — no shop visit required in most cases.
Emergency Response
Why Speed Matters On A Live Shoulder
A disabled truck on I-20 or I-520 is a hazard to you and to other drivers. Our dispatchers prioritize calls involving unsafe locations, and our technicians are trained to set up safely on active highway shoulders before beginning any repair.
FAQs
Heavy Duty Towing Questions
Can you tow a fully loaded trailer? +
Yes, our heavy duty equipment is rated for loaded combination rigs; let dispatch know the approximate weight when you call.
Do I get to choose where my truck is towed? +
Yes, tell dispatch your preferred repair facility or yard and we'll route accordingly.
What's the difference between towing and recovery? +
Towing moves a drivable-but-disabled vehicle; recovery involves rigs that are off the road, jackknifed, or otherwise need specialized extraction.
How quickly can a tow truck reach me? +
Response times mirror our standard dispatch — typically 45 to 60 minutes depending on location and traffic.